My day started out relatively normal yesterday. After picking up around the house and whipping up a batch of banana bread all hell broke loose in my little world. While I was pouring the mix into the bread pan I started to get an aura around the corners of my vision. It lasted for about twenty minutes, during which the baby woke up and was hungry. While feeding him the pain came. I had to interrupt him to bolt for the bathroom to vomit. Pain makes me throw up. I hate migraines. Hate them with a vengeance.
A nap, a grumpy husband and many hours later I was determined to leave the house at least once today. So I collected my coupons for Joann's and Michaels and headed out. It's hard to believe that both craft stores only carry one brand of pure wool yarn. Seriously, wool yarn has been around since ... let's not get technical, but let's just say since before Christ.
My husband found some Halloween-esque biker bar model that lights up. It was marked at 79.99 - not a sale sign in sight. A sales associate informed us that it was going on sale tomorrow, but that "we didn't hear it from her." At checkout we were both unable to use our 40% coupons because my yarn and his model had been marked down 25%. I purposely checked for signs - there were none. Thus ensued a less than pretty back and forth between my husband and, I'm guessing here, the manager. She stated that at 7 p.m. every Saturday night the sale signs are taken down. Please note that they don't close until 9 p.m. Now, my husband is working on his Bachelor's Degree and just took a course in business. The manager should have honored our coupons because by not keeping those signs up they were partaking in false advertising. He was quite heated. Technically we could report them to the Better Business Bureau, something I might still look into.
I'm not one to engage myself in arguments and the scene was slightly embarrassing as my husband was throwing back comments to the manager that she should know business and adhere to the law as we were leaving. What I didn't understand was why the manager got so snarky with us. After delivering her piece she blew us off. The customer is supposed to be right at all times. Her behavior was impolite and she was in the wrong. My husband and I agreed that in the future we'll be taking our business elsewhere as much as possible. I plan on checking the local yarn shops for some wool in the coming weeks. I was shopping at the craft stores for convenience's sake mostly anyways... traveling with a baby isn't the easiest thing. The nearest yarn shop is a good 30 minutes away if there's no traffic (and there always is) and the owner is so chatty that I can't even concentrate on what I'm looking at. I may have to pay a little more there, but honestly, at least small business owners are more concerned about keeping customers.
So if you're shopping in the Hampton Roads area, by all means, try to avoid Michael's in Newport News. Their customer service sucks.
A nap, a grumpy husband and many hours later I was determined to leave the house at least once today. So I collected my coupons for Joann's and Michaels and headed out. It's hard to believe that both craft stores only carry one brand of pure wool yarn. Seriously, wool yarn has been around since ... let's not get technical, but let's just say since before Christ.
My husband found some Halloween-esque biker bar model that lights up. It was marked at 79.99 - not a sale sign in sight. A sales associate informed us that it was going on sale tomorrow, but that "we didn't hear it from her." At checkout we were both unable to use our 40% coupons because my yarn and his model had been marked down 25%. I purposely checked for signs - there were none. Thus ensued a less than pretty back and forth between my husband and, I'm guessing here, the manager. She stated that at 7 p.m. every Saturday night the sale signs are taken down. Please note that they don't close until 9 p.m. Now, my husband is working on his Bachelor's Degree and just took a course in business. The manager should have honored our coupons because by not keeping those signs up they were partaking in false advertising. He was quite heated. Technically we could report them to the Better Business Bureau, something I might still look into.
I'm not one to engage myself in arguments and the scene was slightly embarrassing as my husband was throwing back comments to the manager that she should know business and adhere to the law as we were leaving. What I didn't understand was why the manager got so snarky with us. After delivering her piece she blew us off. The customer is supposed to be right at all times. Her behavior was impolite and she was in the wrong. My husband and I agreed that in the future we'll be taking our business elsewhere as much as possible. I plan on checking the local yarn shops for some wool in the coming weeks. I was shopping at the craft stores for convenience's sake mostly anyways... traveling with a baby isn't the easiest thing. The nearest yarn shop is a good 30 minutes away if there's no traffic (and there always is) and the owner is so chatty that I can't even concentrate on what I'm looking at. I may have to pay a little more there, but honestly, at least small business owners are more concerned about keeping customers.
So if you're shopping in the Hampton Roads area, by all means, try to avoid Michael's in Newport News. Their customer service sucks.
Saturday, September 12, 2009 |
Category:
daily grind
|
0
comments
Comments (0)